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1. General

 

These Terms and Conditions as amended at the time of the purchase shall apply to all business transactions between a buyer and ROELLIN BOOKS, unless ROELLIN BOOKS has expressly agreed other terms and conditions with the buyer in writing.

2. Contract Conclusion

 

After placing an order with ROELLIN BOOKS, you will receive an order confirmation via e-mail. This confirmation acts as confirmation of receipt and does not constitute a legally binding acceptance of your order. The order is considered accepted (and the contract thereby concluded) by shipping the goods.

3. Prices

 

PRICING

Prices shown on the Site are in Swiss Francs (SFR), Euros (EUR) or U.S. Dollars (USD) are inclusive of Swiss VAT at the applicable rate but exclusive of shipping costs. The prices do not include any taxes, duties, import fees or customs fees charged by the consignee's local government. The consignee will be responsible for both customs clearance and payment of customs duties and local taxes where required. All prices and offers remain valid as advertised from time to time. The Swiss Francs (SFR), Euro (EUR) or U.S. Dollars (USD) price of a product displayed on the Site at the time the order is accepted will be honoured, except in cases of patent error.

DISCOUNTS

Merchants and wholesellers may apply for a discount of 20% applicable on on all products. ROELLIN BOOKS retains the right to decline or revoke an application for admission at any time without giving reasons.

4. RIGHT OF CANCELLATION, RETURNS & REFOUND

 

RIGHT OF CANCELLATION

You can cancel your sales agreement within one month without giving any reason for the cancellation if you cancel in writing (e.g. letter, fax, e-mail) or - if the goods are sent to you before the expiry of the cancellation period - by returning the goods. The cancellation period starts on the date you placed the order. The cancellation of the agreement or return of the goods should be sent to:

Roellin-Books, Eichwaldstrasse 3, 6300 Zug, Switzerland
info@roellin-books.com

CONSEQUENCES OF CANCELLATION

If cancellation is carried out properly, any goods received are to be returned and if applicable, any benefits received are to be returned or cancelled. If you are unable to return any or part of the goods received or if they can only be returned in a worsened condition, then you will have to pay us compensation insofar as is necessary. If goods have been supplied, this does not apply if the worsened condition of the goods is only based on an inspection which you would have been able to carry out in a retail environment, for example. You can avoid having to pay compensation for the worsened condition of goods which is the result of the goods having been used as intended by not using the goods as if they belonged to you and by not doing anything which might affect their value.

RETURNS

Goods are to be returned at our risk. You are to pay the return costs if the goods supplied are the same as the goods ordered and if the price of the goods to be returned does not exceed 60 euros or, if the price of the goods is higher, if you have not yet made a payment in return or a contractually agreed part payment at the time of cancellation. Otherwise the goods can be returned free of charge.

Refund

Once the cancellation has been accepted and carried out properly, obligations regarding the refunding of payments must be met within 30 days. For you, this period starts on the date on which you send your refusal or the goods while for us, it starts on the date on which we receive the refusal or the goods.

LIMITATION

The following products are excluded from the right of cancelation:

(a)           Electronic Media (Audio or Video) or Software, unless they are not taken out of their sealed package;

(b)           Newspapers and Magazines;

(c)           Calendars or any other seasonal articles

 5. WARRANTY

DEFECTIVE GOODS

If, when ownership passes to the customer, the goods are found to be defective, we are responsible for remedying the defect or replacing the goods. Should the repair or replacement goods fail to remedy the defect, you are entitled to demand either a reduction in the payment or termination of the contract.

We accept complaints within 8 days after receipt of the goods, submitted in writtem form (e.g. letter, fax, e-mail) to:

Roellin-Books, Eichwaldstrasse 3, 6300 Zug, Switzerland
info@roellin-books.com

LIMITATION OF CLAIMS FOR DAMAGES

We are liable for our own faults and those of our legal representatives and employees only as far as the fault is intentional or due to gross negligence. This does not apply to breaches of essential contractual obligations or absence of warranties of quality.


6. PRIVACY 

 

We value your trust and thus make every effort and use best possible security standards to ensure that we protect your personal data from unauthorised access. Your order, personal data and your credit card details are protected by technical security systems and an additional authorisation process - both when transferring data and saving data on our servers.
We only collect and safe information, which are required to process your order. Any collected information is used solely to process your order. No personal data will be shared with any third party, unless it is absolutely required to process your order (e.g. freight forwarder).

7. GOVERNING LAW

 

This agreement shall be exclusively governed by Swiss law, the exclusive venue (with exclusion of any other venue) being the ordinary courts in the City of Zug (Subject to remedies to the Federal Court); ROELLIN BOOKS reserves the right to proceed against the counterparty in any other venue convenient.

8. AMENDMENTS AND UPDATES

 

The General Terms and Conditions of Sale may be amended from time to time due to new laws and regulations or other reasons. The new General Terms and Conditions of Sale shall be effective as of the date of publication.


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Phone:+41 (0)76 370 02 90

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